Returns & Exchanges
We want you to be completely satisfied with your Ass Savers purchase, which is why we offer a 30-day return window for all unused products in their original packaging. Whether the fit isn't right or you've changed your mind, we are here to ensure your cycling experience remains mud-free and hassle-free.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
- 2.Prepare the Package
Securely pack the unused mudguards in their original packaging, ensuring all labels and instructions are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at your nearest authorized postal service or courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.